Support Center

We're here to help. Find answers or reach out to our team.

Call Us

Available Mon-Sat, 9 AM - 6 PM

+91 98765 43210
Email Us

Response time: 24-48 hours

support@gymfussion.com
Visit Us

Available during gym hours

All Branch Locations

Frequently Asked Questions

How do I reset my password?

Go to the login page and click 'Forgot Password'. Enter your email and follow the instructions sent to your inbox.

Can I cancel my membership anytime?

Yes, you can cancel your membership from your account settings. The cancellation will be effective from the next billing cycle.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, and net banking through Razorpay.

How do I update my membership plan?

Visit the subscription page in your account to upgrade or downgrade your plan. Changes take effect immediately.

Is there a free trial available?

Yes, we offer a 90-day free trial for new members. 2 Rs. are required for this by any payment means.

How can I get my attendance certificate?

Certificates are available in your member dashboard under 'My Documents' after 3 months of consistent gym visits.

Support Hours

Phone Support

  • Monday - Saturday: 9 AM - 6 PM
  • Sunday: 10 AM - 4 PM
  • Holidays: Closed

Email & Chat Support

  • Available: 24/7
  • Response time: 24-48 hours
  • Priority support for premium members